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Policy
PIC encourages and promotes an atmosphere in which employees can talk freely with members of the management staff. All staff shall implement an open-door policy which employees are encouraged to utilize. PIC has a vested interest in the professional success of its employees
Practice
- Management staff includes the Executive Director, Deputy Director, Program Managers, and Finance Managers.
- Management staff is to listen with intent when approached by a staff member with information about the agency, procedures, and practices. The management staff will determine the best path for the information dissemination.
- If information shared indicates that there has been a violation of agency policy, the management staff member will follow up with HR or the Executive Director. The HR or Executive Director will be responsible for follow up to the complaint in accordance to Policy #730 Conciliation Process or other applicable policies.
- Other program or agency related information will be presented in appropriate forums such as Managers meetings, staff meetings, and Board of Director meeting as determined by the Executive Director.
PIC is always interested in feedback from staff on topics important to the agency and our work with children and families. PIC endeavors to seek out data and additional feedback to assist the agency in making programmatic decisions. One should appreciate that not all suggestions or feedback can be acted on immediately or in some cases at all due to regulatory assurances or laws.